Heathrow Express

Delivering an exemplary service

Designhouse was briefed to update the identity whilst retaining the core components.

The new identity was required to reflect the core elements of the personality: premiumness, confidence, quality. 

We moderated research with both business and leisure passengers to gather feedback and insights before refining the identity and launching it to critical acclaim.


  • Brand Identity
  • Brand Strategy
  • Digital
  • Employee Engagement
  • Print
  • Video & Animation
  • Wayfinding

Awarded Gold for Best UK Rebrand in the Transform Awards.